Gripes: DSL has always been touted as "instant-on", but it's not. It's only really fast dial-up. They should be truthful. A/C repairmen are stupid. No one keeps their A/C set at 70*F all the time, it's too cold, and uses way too much energy. Setting the temperature at 80*F should not "freeze-up" the unit. Stupid. Many sources suggest keeping your thermostat set "up" to 80*F.

SBC DSL customer service techs are so stupid - the Yahoo software is not required to use their service. Anyone suggesting that is just plain lying. They can "activate" you over the phone, which should be the recommended course of action when setting up a network to use their DSL (via a DSL modem, network router, and PPPoE combination). They repeatedly try to brainwash people into installing the crap Yahoo software to activate, and then you just have to uninstall it afterward - what a hassle. Just another example of horrible customer service.